Frequently Asked Questions
Here you'll find answers to the most frequently asked questions about our products, our origins, and our services for professionals.
Where do you source your coffee from?
Our coffees come exclusively from Indonesia’s leading coffee-growing regions. We work closely with cooperatives to ensure quality, transparency, and ethical practices.
Do you offer business rates?
We offer pricing plans and special offers tailored to businesses. Contact us to receive our complete catalog.
How do I place an order?
Fill out the contact form—we'll then guide you through product selection, pricing, and shipping options.
What packaging sizes do you offer?
We tailor our services to your needs: small batches, medium-sized orders, or large volumes.
Are your coffees traceable and ethically sourced?
Yes. We work directly with producers and cooperatives to ensure full traceability and fair compensation.
Do you offer green or roasted coffee?
We primarily supply green coffee beans to professionals, but we can provide roasted samples upon request.
Can I request samples?
Of course. Contact us to receive samples tailored to your preferences regarding origin or profile.
Where are you based?
Our founder is based in Lille, and we have a strong network in Indonesia thanks to our local partners.